Privacy Policy

Privacy Policy

Introduction

Welcome to https://lafayette-american-sign-language-therapy.denvermentalhealthcare.com (hereinafter referred to as “Lafayette ASL Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Lafayette ASL Therapy’s online presence, including but not limited to:

  1. Our official website at https://lafayette-american-sign-language-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or services we offer.
  3. Online forms and surveys you may complete.
  4. Email, phone, text message, or other communications initiated by our team.

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website, as they have their own privacy policies that govern data collection and usage.

Processing Activities

Your interactions with Lafayette ASL Therapy may involve several data processing activities:

  1. Account Creation: When you sign up for an account, we collect your name, contact details, and password-related information.
  2. Payment Information: We securely process payment details if you make purchases or subscribe to our services.
  3. Financial Data: This includes transaction history and billing addresses.
  4. Purchase Behavior: Details of products or services you’ve inquired about or purchased.
  5. Device Identification: We may collect unique identifiers from your mobile device, such as IP addresses, for technical support and analytics.
  6. Location Data: With your consent, we can access your location to provide personalized content and services.
  7. Feedback and Reviews: Your feedback, ratings, and reviews help us improve our services.
  8. Social Media Integration: If you connect your social media accounts, we may collect data from those platforms.
  9. Product Interactions: Information about the products or services you view, search for, or interact with on our platform.

Personal Data Collection

We gather various types of personal information to enhance your experience and improve our services:

  • Account Info: Name, user name, email address, and password hash.
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Records: Transaction history and banking information (encrypted and securely stored).
  • Purchase Information: Products or services purchased, order details, and delivery addresses.
  • Device IDs: Unique identifiers from your mobile device for analytics and support.
  • Location Data: Your approximate location for personalized content (with your consent).
  • Feedback and Communication: Comments, reviews, emails, chat messages, and call transcripts.
  • Social Media Profiles: Username, profile picture, and public posts if you connect your social media accounts.
  • Product Interactions: Search history, product views, and wishlist items.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for website functionality, such as remembering login details.
  • Preference Cookies: Store user preferences, like language settings or display options.
  • Analytics Cookies: Collect anonymous data about your online behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal data is retained as long as necessary for the purpose it was collected, unless a longer period is required by law.
  • Once the purpose has been fulfilled or you request deletion, we anonymize or delete your personal data from our systems and trusted third-party partners.

Security Measures

The security of your data is a top priority:

  • We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information.
  • Data encryption is used during transmission and at rest to ensure secure data exchange.
  • We engage reputable third-party processors who adhere to strict security standards to handle data on our behalf.

Children’s Privacy

Lafayette ASL Therapy does not knowingly collect personal information from children under 18 years of age. Our services are intended for a general audience, and we comply with applicable laws regarding child privacy.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  4. Restriction: Limit the use or processing of your data while we verify or dispute its accuracy.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For any questions, concerns, or requests regarding your privacy:

  • Email: contact@lafayette-american-sign-language-therapy.denvermentalhealthcare.com
  • Mailing Address: Lafayette ASL Therapy, Privacy Policy Inquiries, [Mailing Address], [City, State, ZIP]